Help

Login FAQs

  • If This Website Is Not Recognizing Your Password
    Please click the "I forgot My Login/Password" link located above the Email field (on the right side of the page) to generate a new password. Allow up to 15 minutes for the email with the reset link to reach your inbox. If the new password does not work, it is almost always due to a small typo where similar-looking characters are mistaken for one another (for example: lowercase l vs. capital I, or letter O vs number 0).
  • If You Do Not Have a Login
    Click the "Sign Up" link on the right-hand side of the login page. This will take you to the Registration page. Complete the fields including Email, Name, Phone, Account, Password, Confirm Password, and Registration Key.
  • If You Do Not Have a Registration Key
    Select the "I Do Not Have a Valid Key" hyperlink. You will be redirected to the Sign Up page. Fill out the fields and submit your request. A member of our team will review and assist with your registration.
  • Need Additional Assistance?
    If you still need help with the Eclipse Owner Portal, please contact us at info@eclipsecommunities.com or call 513-494-4049.